The process of continuous improvement is a concept of the twentieth century that aims to improve products, services and processes.

When there is growth and development in an organization or community, it is necessary to identify all the processes and the measurable analysis of each step carried out. Some of the tools used include corrective, preventive actions and the analysis of satisfaction in the members or clients.

Continuous improvement can be carried out as a result of scaling up services or as a proactive activity by someone carrying out a process.

It is highly recommended that continuous improvement be seen as a sustainable and regular activity rather than a quick fix to a timely problem.



 
 

 

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